Whether memory stick, or ipod, Kamiq says "No playable files"

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delstot
Posts: 3
Joined: Mon Mar 15, 2021 8:31 pm

Post by delstot » Wed Apr 28, 2021 6:57 pm

Hi Guys. My nearly 2 month old SEL tells me that there are no playable files in "Media" each time on start up. The 'media' in this case is either a usb memory stick or an ipod.
There are in fact 100's of playable files on both devices and by unplugging them, or jiggling them around a bit when they are plugged in, the content magically appears! This happens with either of the 2 USB type C connections, which I have bought 'C' to usb adapters for. I even bought a genuine Skoda accessory adapter (just in case) with exactly the same result. Does this sound like a fault, as it is too much of a coincidence that both devices will not play unless I carry out the unplugging/plugging in/jiggling about procedure each time that I start the car.
Many thanks
Del

NeilW
Posts: 44
Joined: Sun Jul 19, 2020 10:00 pm

Post by NeilW » Wed Apr 28, 2021 9:11 pm

I'm having similar issues with my iPod Touch 6th generation. Sometimes it just reverts to a different track on the iPod from a different album. Dealer says it's not compatible, but Skoda UK point at the manual which says its spec is. Dealer suggested a USB stick, so it's interesting to hear you're having the same issues with a stick. I think the website the dealer is using for reference is of phones tested and nothing more.
I've found switching to radio at the end of the journey before powering down has helped, but sometimes it still does the no playable files error. A soft reset (hold on/off for about 10 seconds) helps, but it does put a bang through the speakers that made me think something had hit the roof. I have been unplugging the iPod each time I leave the car and am using a third party lightning to USB C cable.

I'm due at the dealer on Saturday for the primary user issue and some oddities from the speed limit recognition. I'll be pressing them on the iPod but I'm not expecting any joy.
2021 1.5 SEL manual with reversing camera and Simply Clever pack in quartz grey.
Previous car: 2017 SEAT Ateca 1.4 Excellence
My dad has a Kamiq 1.5 DSG in Titan Blue.

delstot
Posts: 3
Joined: Mon Mar 15, 2021 8:31 pm

Post by delstot » Thu Apr 29, 2021 7:32 pm

Hi Neil - if you get any further with your media issue, perhaps you would post it. Cheers Del

NeilW
Posts: 44
Joined: Sun Jul 19, 2020 10:00 pm

Post by NeilW » Sat May 01, 2021 7:52 am

Hi Del,
Sat in the dealer now and they will send a report to Skoda alongside one for the speed limit recognition that gets confused.
Fingers crossed they might actually sort the Skoda Connect.
2021 1.5 SEL manual with reversing camera and Simply Clever pack in quartz grey.
Previous car: 2017 SEAT Ateca 1.4 Excellence
My dad has a Kamiq 1.5 DSG in Titan Blue.

NeilW
Posts: 44
Joined: Sun Jul 19, 2020 10:00 pm

Post by NeilW » Fri May 07, 2021 11:03 pm

Have had an update from the dealer with a couple of options:
1. Try the device in another like vehicle, so that will be my dad's Kamiq.
2. Try a different device that is known to be compatible in the car.
2021 1.5 SEL manual with reversing camera and Simply Clever pack in quartz grey.
Previous car: 2017 SEAT Ateca 1.4 Excellence
My dad has a Kamiq 1.5 DSG in Titan Blue.

NeilW
Posts: 44
Joined: Sun Jul 19, 2020 10:00 pm

Post by NeilW » Sun May 23, 2021 12:12 pm

Have just tried the iPod in my dad's car with similar issues or not resuming from the track it album it was left on. Someone on another forum did sort it with a memory stick, and I've had the exact same one delivered today, so will try that in a few days.
2021 1.5 SEL manual with reversing camera and Simply Clever pack in quartz grey.
Previous car: 2017 SEAT Ateca 1.4 Excellence
My dad has a Kamiq 1.5 DSG in Titan Blue.

NeilW
Posts: 44
Joined: Sun Jul 19, 2020 10:00 pm

Post by NeilW » Tue May 25, 2021 8:13 am

Tried the memory stick and it's a slightly mixed bag. Having left the stick plugged in since Sunday night it's been perfect, but it seems unplugging it is problematic. Admittedly I've had three journeys, but it's behaving far more like the iPod did in the SEAT Ateca.
I'm due back at the dealer next Tuesday, so will keep monitoring and logging until then.
2021 1.5 SEL manual with reversing camera and Simply Clever pack in quartz grey.
Previous car: 2017 SEAT Ateca 1.4 Excellence
My dad has a Kamiq 1.5 DSG in Titan Blue.

old man
Posts: 51
Joined: Mon Jul 12, 2021 9:18 pm

Post by old man » Fri Jul 23, 2021 10:16 am

Just thoughts; I don't listen to much music in the car nowadays and I don't get arty farty about how I get my music from my computer to the car. I have a 64gb memory stick with C usb onto which I loaded my music from Windows media player (I've done it from I Tunes before which wasn't so successful), having formatted the stick beforehand. My music is showing up in media in the car, although there is no album art - not something that bothers me.
So I wondered if you formatted your memory stick first and if the source of the music you've loaded makes a difference ?

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